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At Tile America, we want you to have an Exceptional Experience Every time!


Don't take our word for it, see what other customers have to say!


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  • Ellen was an exceptional help as this was all new to me.  She gave me lots of ideas and helped me settle on something for our shower.  So far I am very happy and I am waiting for my tile to come in.  Thanks Ellen!

    Debra L. 2/2019: New London, CT

  • Chris was so helpful and very knowledgeable.  Definitely will go there again, outstanding service.

    Susan R. 2/2019: New Haven, CT

  • Chris tracked down a discontinued tile which we needed to complete our bathroom floor.  Outstanding customer service-he didn't stop until he found the product.  We would highly recommend Tile America and their staff. 

    HB 2/2019: New Haven

  • Pat Coyle, Contractor Sales, will listen to your questions and answer each one until you are completely satisfied.  It doesn't matter to Pat the size of your project, small or large, he will give you his undivided attention for as long as is needed.  If you are looking to purchase supplies for your project, purchase them from a person who not only loves his craft, but is willing to share his knowledge with you.  Pat Coyle is that person.  Tile America relies on its community to stay in business, and it has the responsibility of treating all it's customers with respect, regardless of project size and regardless of the amount of time spent on the sale.  It is worth the wait, if by chance you do need to wait in line, to speak with this educated and good natured individual.  Tile America must be proud to have Pat Coyle representing their company.

    Josie R. 2/2019: New Haven CT

  • On my first visit, I did have to wait a while for a consultant to be available to meet with me.  Other than the initial wait, my experience has been positive and the consultant I'm working with, Robin Raab has been excellent.

    Lynn W. 2/2019: Fairfield CT

  • Awesome company to deal with, they carry the highest quality products.  The staff is top notch!  We deal with the Brookfield location almost daily and they are always helpful and accommodating.

    SKB 2/2019: Brookfield, CT

  • Teresa was a pleasure to deal with.  I am looking forward to going back and make our final decisions and order our tile.

    Paul U. 3/2019: New Haven, CT

  • I went to Tile America in Fairfield and met Rita Szabo, a salesperson who if you are looking for tile and accessories you MUST USE! and her is why:  1 - Design - Rita has an incredible style as to what goes with what, she made some awesome recommendations that I would not have ever thought of as I did not know they existed and worked inside my budget with a wide inventory of products to choose from.  2 - Extremely professional and very easy to communicate with. 3 - Vision - She was able to take a couple of magazine clippings and create a layout for several rooms.  4 - After Sale Care - Rita checked to make sure I was completely happy with the results of the work done.  Thank you Rita and your team at Tile America!

    March 2019: Fairfield

  • I went into Tile America in New Haven, as I walk in and was lucky enough to have Teresa come over to us and help with our bathroom renovation.  I had absolutely no idea what I wanted but it had to be fabulous.  Teresa walked us thru the entire showroom and got a feel of what I liked and then helped me pick out every detail I needed for the bathroom.  I even called her and emailed her about fixtures and paint colors and never once did she make me feel I  was bothering her.  In fact she was more than happy to help me thru the entire process.  She really knows her stuff!  I feel that Teresa is a real asset to Tile America.  She gave me one of the best experiences I ever had working with a designer!   Thank you Teresa!

    Traci H. 3/2019: New Haven

  • Excellent service and knowledge! Thank you Joe!

    Ann N. 4/2019: West Hartford CT

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