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We'd love to hear from you.



Do you have suggestions on how we can make
your experience better?  I would like to hear from you.

Brian Knies, President | Owner

How can we improve?



  • Teresa was assisted by another woman they were both great. My wife and I were not rushed and are going to purchase the products we need for our kitchen through your store. Thanks for the great service. 

    Billy A. - 3/5/2020: North Haven, CT
  • Randall made our experience picking out tile for several different rooms easy and fun.  He was very knowledgeable and quickly gained our trust as someone who could steer us towards the right selections to achieve the look we were going for.  He was patient and always had decisive feedback for us when we had questions.  Thank you Randall!

    Yelp 1/2020: Stamford CT
  • We had worked with Bob many years ago for our bathroom renovation project and enjoyed working with him.  Currently we are building our dream home and were thrilled to learn Bob was available to assist us in making great choices for this new construction project.  Bob's honesty, integrity and expansive product knowledge made the selection process of tile, grout and other related products simple.  He is an absolute delight and we highly recommend him!  I do need to acknowledge other Manchester team members who are also kind, helpful and always willing to assist...  Eve, Allen and Tyler.  Great job, Team.  You are very lucky to have them...

    Katie S 02/20: Manchester CT
  • Nice selection of tile. The staff is very helpful. They have displays of completed bathrooms which will aid you in getting an idea of the finished product.  Tile America also gives free sample tiles that you can bring home to see how it will look in our project.  I found this very helpful.

    Frank J 2/2020
  • I went to Tile America in Brookfield and Theresa helped me choosing tiles for my bathroom.   I was amazed at how nice she was and such good taste.  I am very difficult about knowing what I really like and she helped me A LOT..  Even calculating how much of each ceramic I should get (even though this is not her job, I should have the measrements right), she was patient and wonderful!  Thank you for hiring such a nice person!

    Kenia D 2/2020: Brookfield CT
  • Alan and Stefany in the Manchester store helped us to make beautiful selections for our master bathroom. Both are really talented at seeing which tile work well together. Also, Stefany is a good listener, so she can really help you to develop and realize your vision for the space. We will keep coming back for new projects!

    Shamantha P. 3/2020: South Windsor, CT
  • Very nice store, with help that knows their product. Good selection. At the time of this review, tile hadn't been installed.

    Junno 3/19/2020: Canton, CT
  • "Always a pleasure to work with. Very helpful!"

    William B. - 4/6/2020: Guilford, CT
  • Michele  G.  was great to work with she was always available and so helpful. Our remodel was happening during Covid-19. She was professional and put my mind at ease. She made sure I had the samples I needed to make my decision easier. I would recommend her and use her again for future projects.

    Lisa M. - 4/22/2020: East Haven, CT
  • I am very happy working with Randall; he is an asset to your company.

    Robin L. 4/27/2020: Westport, CT
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